Mentoring is defined as:
"The extension of support by an experienced person to a less experienced person in the mentors' field of expertise in order to develop the less experienced person in that field."
"Support, assistance, advocacy or guidance given by one person to another in order to achieve an objective or several objectives over a period of time" (SOVA)
In other words, those who are looking to get jobs, access education or to improve personal knowledge will be given a person to help in this process. The action of extending this help is called "mentoring".
Once the needs of the service seeker (mentee) are identified he/she is matched with a trained mentor who would work two to three hours per week basis with the mentee until the mentee achieves the set goal. Mentoring is provided absolutely free of charge. All mentors have received mentor training before they are paired with mentees.